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ITP Opens a New Office – PRESS RELEASE
INFORMATION TECHNOLOGY PROFESSIONALS PRESS RELEASE Information Technology Professionals Opens Its Doors in Madison Down Economy does not Effect Local IT Company in Growth Mode March 1, 2010: Founded...
Great Article on Using Adobe Professional Bates Stamping
I usually don’t like to give credit to other people but this site has a great article with screenshots on using the bates stamping features...

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No two companies are the same.  Size, business processes, corporate culture, staff members and many other criteria all combine to make each company unique.  That’s why ITP provides not only a wide variety of service offerings, but also the flexibility to provide the type of service in the manner that best works for you.

PC Law Support PDF Print E-mail
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ITP is also a certified PC Law consultancy.  We install, support, train and customize PC Law installations.  We can write custom reports and help with your billing and account process.

 

The choice between different practice management solutions and combinations of solutions can leave firms confused about the best products.  At ITP we have training and experience in almost all practice managment solutions to help you find the right one for your firm.

 

PC Law was based out of Canada and still today is one of the largest practice managment solutions North of the U.S.  Lexis Nexis acquired the company to bolster it's offernings.  PC Law has gain some front office features as well as it has been indicated it will take over in 2013 for the back end of the Lexis Time Matters series of products.  PC Law has a strong accounting system with lots of built in reports which allow firms to quickly account for costs and revenue and find places where time is being missed or where the trust account is out of balance.

 

PC Law comes in a SQL and CTREE version so make sure to talk about the options with a Certified PC Law expert like those at ITP before making any purchase.

 

 

 
Unlimited Flat Rate IT Support PDF Print E-mail
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ITP’s Signature IT Service

General

ITP’s Signature IT Service offering provides you with the unlimited, expert, IT resources necessary to fully optimize your technology. Complete with CIO services, guaranteed response times, and a team of experienced engineers, ITP’s Signature IT Service is the most comprehensive IT management service available today – all at a fraction of the cost. This is because “billable time” is taken out of the equation, allowing you to freely address all your IT concerns at the time you need them without incurring the continual, incremental cost of hourly service. Additionally, all network hardware and software is included in the monthly cost; all guaranteed to be under original manufacturer warranty. Consequently, you get exceptional, optimized network performance and streamlined, predictable IT costs without the HR hassles.

Included Services

ITP’s Signature IT Service provides you with the benefits of an in-house IT department at a much lower cost. As such, whatever a traditional in-house IT department would do to monitor and maintain your technology is included in ITP’s Signature IT Service: 

  • 24 X 7 software monitoring of your network and key IT assets
  • 24 X 7 automated alerting for network issues
  • Advanced network performance reporting
  • Network maintenance
  • Software installation & updates
  • Software customization
  • Server and workstation installation, replacement, & maintenance
  • Switch, router, & firewall updates and maintenance
  • Peripheral setup & maintenance (smart phones, printers, etc.)
  • Problem/Issue resolution
  • 24 X 7 level 1 and level 2 helpdesk services
  • Level 3 and level 4 issue resolution from ITP engineers
  • Guaranteed responsiveness
  • 45 second helpdesk response time (on average)
  • 2 hour maximum response time for critical issues
  • 6 hour maximum response time for important, but non-critical issues
  • 1 to 2 days response time for non-essential network modifications
  • CIO Services
  • Network planning & budgeting
  • Business continuity planning & analysis
  • Quarterly technology meetings
  • Disaster recovery planning
  • Training
  • Standard network usage training

 Optional Services

Although many of ITP’s Signature IT Service clients find the service to be an essential, economical, and comprehensive way of handling their IT needs, some prefer to take advantage of other services to complement their core services:

  • Application Development
  • Website Design
  • Internet Marketing Services
  • Training on 3rd party, or custom applications, or any application not directly associated with the function of the network
  • Online data backup
  • E-mail defense services

Any of the services above can be added to your ITP Signature IT Service as you desire. Either way, choosing any of the optional services provides you with the flexibility to tailor your services to fit your company’s needs exactly.

How it Works

Signing up for ITP’s Signature IT Service couldn’t be easier. Simply decide what services suit your needs and ITP will develop a custom agreement, specific to the needs of your company. Complete the agreement and watch your IT worries begin to fade in front of your eyes – all for a predictable, affordable, consistent monthly fee.

 

Call today for your free inital consultation and a custom package.  877-539-7274

 

Outsourced IT Services | flat rate IT | IT Consultants | IT Support

 
Mobile Devices PDF Print E-mail
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mobiledevices Mobile devices are becoming as important as computers.  Access to your calendar when you are on the go or traveling is no longer a convenience but a necessity to business continuity.  The most important consideration when you are choosing a device is to talk to people in the industry who have used the device in the exact way you intend.  At ITP networking consultants in Madison and Milwaukee we use the Iphone, Blackberry Storm, Windows Mobile Devices etc.  Our device divirsity is a part of our business so we always have a top level engineer available with real world experience with your device in your industry.

 

Will my device integrate with my email system?

 

I have heard Blackberry's require another server to run, is that true?

 

We have the answer to these questions and more.  Call ITP to consult and help deploy your mobile device strategy company-wide.

 

 
Website Design Milwaukee Madison WI PDF Print E-mail
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From both a marketing and functionality standpoint a well designed and optimized web site can be invaluable to your company.  Whether the purpose of your web site is visibility, e-commerce, or content management, ITP can help with every aspect of the design and implementation of your web site.  With years of experience developing and optimizing web sites we can create, upgrade, and/or optimize your web site to help your site rank optimally via search engines.

Experienced Web Site Developement


With our years of experience designing web sites, we understand the end product needs to be based on your vision and ultimately deliver a product your happy with.  Though there are many talented design firms in the market today, few understand the process of designing a web site is as much about effective communication as it is about the design itself.  To that end, we design all our client’s web sites based on a number of principles:

•    Your web site should have a goal
•    The goal of your web site should be grounded in clearly defined business objectives
•    Your web site should deliver a message that is consistent with your goal
•    You should be in control of your content, the design process, and the end product.

 

At ITP we feel it is critical to inform clients about the web platform or operating system they are choosing.  People do not know but your designer/programmer is making a platform decision for you and few clients ask or know the differences.  Would you let a technology consultant install 20 computers and 2 servers and not tell you what operating system?  I hope not, you may end up with to Linux servers and 20 computers running Windows 3.1.  I won’t go in depth into all the platforms but I want to address some of the most common and dangerous.

 

  • We have no platform its just HTML/PHP.  Well this means you cannot edit your own content and may have higher ongoing costs.
  • We wrote our own.  This is very dangerous, what happens when there are problems with the code?  Is that your cost or theirs?  What happens when that company goes away and you still have their software running your website?  What happens when technology changes and now every website is integrating with Twitter can their platform adapt?


Make sure you know and understand the technical decisions they are making for you and try to get your website written on a standards based product that many designers know and you have options if you are unhappy with the service.

Make sure you have a trusted company that you are confident you want to do business with for a long time.  Web sites are a reflection of your brand and will stay out there as the first point of contact to your clients in many cases for at least 5 years.

 

Design vs.  Marketing

 

At ITP we inform clients about the careful balance between an visually appealing website for humans and a site which the search engines will like.  We love attractive web sites but if we had to choose between one that was less attractive and made more money for your company we would reccomend the ugly site every time.  The goal is in striking the balance.  We manage your website from all aspects from start to finish on these core components:

 

1-  Design (Look and Feel)

2-  Platform (Manage Your Content)

3-  Content Writing (Our writers can help you get through that mental block and create pages of Search Engine Friendly Content)

4-  Proper Search Engine Friendly Coding (All that magic computer geeks know to get you noticed)

5-  Functionality (Need e-commerce, registration system?)

6-  Project Management (A proven process of gathering information, executing and informing you through the process)

 

Legal and Professional Web site Design and Implementation:


Quality website design in the legal field is a more difficult question than simply who can make a visually appealing website.  You can Google “graphic design” or “website design” and you will get a list of people in your area.   Your average graphic design or marketing form may be able to create an attractive site but not know how to deploy the necessary marketing, technology, will often subcontract without your knowledge  and lack the appropriate agreements to protect your intellectual property that is your website.   

The other large concern we have with people going to non-legal experienced companies is the lack of understanding of state bar rules for advertising for lawyers.  A Web site Is a form of marketing and therefore subject to the ethics rules for advertising set by each state bar association.  In Florida, for example, does your designer know that all copy must be approved before posting?  Does your designer know in Wisconsin (and many states) lawyers cannot use generic calls to action like “we are the best”  only statements which are provable like “we have over 100 years combined experience”

Legal marketing is also a different animal.  Yes with enough money any company can run a pay per click campaign but you need a non Thompson West non Lexis 3rd party to understand the best complete picture for your website market as a professional.

 

Complete your project with our Advanced Web Site Hosting or our Signature Comprehensive Marketing Package


Our Recent Portfolio of sites we have designed or implemented will load below.

 

 
HIPAA & Compliance Review and Advising PDF Print E-mail
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If your in business in 2009 your organization has some compliance issues to resolve.  Your choice as a business:

 

1) Ignore it Have no plan -- Worst

2) Have a Good Plan but don't follow -- Bad

3) Have a plan written clearly after a complete audit by a 3rd Party and provide assistance in deploying it -- ITP's Offering to you.

 

Whether it is HIPAA, SOX or ISO your computer system is integral to your compliance.  Talk to experts who came form your field don't trust the IT decisions to just an IT firm.  Trust it to the experience, service and expertise of an ITP engineer.  Your business parterns, who do IT.

 

Read more about our HIPAA compliant online backup product.

 
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