E-Mail Solutions

email support

 

At ITP, we understand the technologies and business factors that make e-mail so valuable for business. That’s why we offer a variety of email solutions including:

  • Hosted (Cloud) email solutions
  • Guaranteed email continuity (high availability)
  • Mobile phone integration
  • Remote e-mail access
  • Integration between your phone system and your voice mail

 

Guaranteed e-mail continuity

Have confidence that your e-mail will never be down. We work to protect against potential business disruptions through two basic services:

Message Continuity – In the event of an outage, ITP’s Message Continuity service provides web-based email access, management, and use, complete with 60 rolling days of storage.

 

ITP Fail Safe Service – ITP’s Fail Safe service is a storage-only solution that provides five rolling days of storage in the event of an outage.

Some of the additional features of ITP’s e-mail continuity services are:

  • Ample storage to protect against even prolonged outages
  • Outage notifications to your IT staff
  • Easy management via a centralized console
  • 24x7 customer support and automatic service updates

 

Work Connect Hosted e-mail

Work Connect, ITP’s hosted e-mail offering is robust, flexible, and feature-rich. We combine the newest version of Exchange (2010) and a Service Level Agreement that includes 99.999% guaranteed uptime. ITP’s hosted e-mail also includes all the features businesses need from their e-mail, including:

  • Calendaring
  • E-mail archiving
  • Search functionality
  • Centralized management
  • Mobile phone synchronization

 

Mobile phone integration

Today’s mobile professionals need reliable e-mail synchronization to stay connected to colleagues and clients. Whether you have an iPhone, Android, Windows Mobile, or Blackberry phone, we can automate the synchronization of your data.

 

Remote e-mail access

Connect to your e-mail anywhere you have an Internet connection – it’s as simple as that. Whether you use a tablet PC, iPad, home computer, or laptop, you can stay connected to your e-mail.

 

Voice integration

Voice and data integration can streamline workflows and increase efficiency. ITP’s comprehensive solutions combine knowledge of voice and data systems with the practical business experience that brings it all together in a way that makes your life easier.

Common voice and data integration features:

  • Voice mails are displayed and available from e-mail
  • Access and listen to your voice mails on your computer or mobile phone
  • Access voice mails in any order