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| 24 x 7 Helpdesk |
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The ITP Helpdesk is here for you 24 hrs a day 7 days a week if you need it. Unlimited calls to a MCSE or greater certified technician to help you troubleshoot and triage your issue is just a 1-800 number away. Our friendly and courious help desk staff will handle your call and see it through. Help desk is a great way to provide the on call support your in house or traveling staff needs. Your call will be answered in less than a minute on average and your issue resolved on the first call 80% of the time. If your issue simply cannot be resolved or the phone or by a technician at our help desk they will ensure a ticket is created and the issue is handed off to one of our local, friendly and industry tested engineers who will bring the issue through to completion. Pricing is standard by warranty covered machine and user, contact us today to learn more about our 24 X 7 or 8 x 5. Pricing starts lower than you think brining low cost high value support to small to large enterprises in all industries. ** Have industry specific software? Our time tested help desk on ramp process will learn your needs and provided support for all MS and even your custom applications!
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| Accurate and up-to-date information on the latest security risks. A Risk is a threat that exploits a vulnerability that may cause harm to one or more assets. |
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